Junior Customer Operations Services Representative

Employer: PTC
Domain:
  • Customer Support - Client Service
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 22.08.2019
    Short company description

    PTC (NASDAQ: PTC) has the most robust Internet of Things technology in the world. In 1986 we revolutionized digital 3D design. Now our leading IoT and AR platform and field-proven solutions bring together the physical and digital worlds to reinvent the way companies create, operate, and service products. With PTC technology, global manufacturers and an ecosystem of partners and developers can capitalize on the promise of the IoT today and drive the future of innovation. We are headquartered in Needham, MA.

    Requirements

    You are somebody who loves customer service. Supporting our customers and stakeholders is your passion. You enjoy solving problems and like to take initiative and ownership to drive solutions.

    o Able to collaborate in a cross functional and global team environment
    o Comfortable working in fast paced environments
    o Able to deal with ambiguity and can take initiative
    o Comfortable with sharing opinions to improve business and processes

    Responsibilities

    Day-To-Day:

    You will process transactions related to orders, revenue, invoices. You will be part of our department’s goals and objectives and our strategic initiatives. You will have the opportunity to solve challenging situations for our stakeholders. As a member of our team you are encouraged to share ideas within the team in an open, collaborative environment.

    Other info

    Your Impact:

    Be part of PTC’s digital transformation. Your consistent results will help our Customers and Stakeholders become successful. Directly contribute to PTC’s Quote to Cash Process. Support strategic initiatives within our organization.