Helpdesk Agent for Accounts Payable with English

Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)

− Provide support for the external and internal clients (staff or suppliers) of one of the biggest insurance company in the UK and Ireland;
− Answer to calls or e-mails coming from UK and Ireland customers (staff or suppliers), offering them information regarding their invoices or the status of their payments;
− Perform both front-office and back-office activities;
− Complete investigation and analysis within the agreed Service Level.

− Advanced level of English - B2 level at least;
− Problem-solving mentality;
− Self-organizing and able to grasp a large amount of information in a short period of time;
− Strong desire to work with customers in need and willing to provide the best resolution to their queries;
− The candidate should be able to work in a team and openly communicate with his/her colleagues

* Only the eligible candidates will be contacted. Thank you for your interest!