Internship in Czech Republic. Customer Care with Hungarian

Employer: AIESEC in Romania
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Abroad
  • nationwide
    Updated at: 23.07.2019
    Short company description

    AIESEC este o organizatie studenteasca existenta la nivel global, structurata ca o platforma de oportunitati pentru tineri, care isi desfasoara activitatea in 126 de tari si teritorii, si in peste 1000 de centre universitare. Organizatia este condusa in intregime de studenti si are ca obiectiv principal dezvoltarea de lideri care sa aducă un impact pozitiv in societate. In acest scop, membrii ei lucreaza pe arii precum Resurse Umane, Finante, Marketing sau Vanzari, au sansa de a coordona echipe, de a crea proiecte si de a face stagii de voluntariat sau internship-uri profesionale în oricare din tarile in care AIESEC este prezent. Organizatia exista in Romania din anul 1990, infiintandu-se in Bucuresti iar mai apoi deschizand alte 15 comitete locale in alte 13 orase din Romania, si anume in Arad, Brasov, Constanta, Cluj, Craiova, Galati, Iasi, Oradea, Pitesti, Sibiu, Suceava, Targu-Mures, Timisoara.

    Requirements

    English language: intermediate or advanced
    Hungarian language: advanced level

    Skills:
    Adaptability
    Client Servicing
    Collaboration
    Critical Thinking
    Organisational Management
    Presentation Skills
    Sales
    Time Management
    Windows PC Usage

    Availability to start as soon as possible

    Age limit: 30 years old

    Responsibilities

    Role description
    Notino is proud to provide its clients with a high-quality service in order to satisfy their needs. For this reason, our customer service center is a key part of our company and is crucial for our worldwide success. We are currently looking for new enthusiastic people to join our team for the Hungarian market in Brno. The potential candidate for this position should be empathetic to be able to help our clients in the most effective way and to deal with all the potential issues.

    Main activities
    Support of Hungarian clients via email and phone calls

    Providing information about the products with regards to the preferences of customers

    Creating, editing and checking the status of customers' orders

    Dealing with administrative tasks related to customers' orders - payments, suppliers communication

    Cooperation with the marketing department regarding translations and reviews

    Other info

    This opportunity is organized by AIESEC and you will receive support from AIESEC in Romania branch as well as AIESEC in Czech Rep.

    Salary is of 1000 Euro
    AIESEC will provide you support such as: application support, arrival pickup, accommodation support, leadership development seminar and cultural integration activities.

    After application, an AIESEC representative will contact you in the fastest time possible to provide you more information and guidance through the next steps.

    Opportunity fee: a fee of 250 euro will be paid but ONLY after being accepted by the company

    Duration of internship: 1 year

    Location: Brno, Czech Republic