Junior Resource Administrator

Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together.
We serve over 3000 banks from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.
At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.

- Educational & Proficiency level: Minimum 1 year experience in data entry.(Ideally in - updating schedules for Project Consultants and Project Managers);
- Languages: A good command of the English language which needs to be spoken clearly;
- Communication: Demonstrated excellent written communication in English;
- Technical knowledge: Microsoft, Excel (Medium Level) , Word, Power Point;
- Time management: Excellent time management and multitasking/prioritization skills;
- Others: Strong organizational skills. Experienced and motivated, Dedicated and self-sufficient, Strong problem solving skills and attention to detail, issue management and escalation handling.

- Allocated to a specific region, the Resource Administrator will work closely with the regional Consulting Management team to ensure that the utilization of resources is maximized/optimized;
- Ensures that the schedules of all resources in a region are up to date in the Oracle PRM system, specifically;
- All the project assignments are up dated;
- Administration bookings such as vacations, leave, public holidays, sickness, training and internal projects are booked;
- Resolve any booking conflicts in a timely manner;
- Ensure that all requirements have a match by appropriate resources within given SLA timescales specifically: liaise with Project and Consulting Managers closely to understand demand;
- Ensure that the project plans are up to date into Oracle PRM system and the resources are assigned;
- Check end date of projects and resources in PRM and notify the stakeholders to extend when needed;
- Work closely with Project and Consulting Managers on any priority issues between projects with a view to find alternative solutions;
- Ensures information to line managers of any utilization issues for his/her team;
- Create Purchase Requests for external resources based on documents received and follow up until the Purchase Order is issued and resource end date is modified in PRM;
- Create regular reports such as:
Assignment Report
Forecast v Actuals Report
Availability Report
Overcommitted Report
Requirement Report
Total Project Days Report
- Monitor resource skills and their resumes to ensure up to date details are stored in Oracle HR system;
- Inform the stakeholders about the monthly Freeze dates and the deadlines for PRM forecast submission and provide reports after the PRM System is updated;
- Perform such other duties, functions and services, consistent with status or vocational ability, as may from time to time be required.