Helpdesk Agent for Accounts Payable

  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Updated at: 18.07.2019
    Short company description

    O companie formata dintr-o echipa tanara si dinamica, ce ofera servicii de consultanta si recrutare de personal.


    • Advanced level of English - B2 level at least;
    • Problem-solving mentality;
    • Self-organizing and able to grasp a large amount of information in a short period of time;
    • Strong desire to work with customers in need and willing to provide the best resolution to their queries;
    • The candidate should be able to work in a team and openly communicate with his/hercolleagues.


    • Provide support for the external and internal clients (staff or suppliers) of one of thebiggest insurance company in the UK and Ireland;
    • Answer to calls or e-mails coming from UK and Ireland customers (staff or suppliers),offering them information regarding their invoices or the status of their payments. This wouldinclude performing both front-office and back-office activities and would require that allinvestigation and analysis to be completed within the agreed Service Level;
    • Interact on a regular basis with teams in the UK, Sri Lanka and India, which willenhance your cross-cultural exposure.

    Other info

    • A great office and young team, a friendly atmosphere and a multinational environment;
    • Teambuilding and Christmas party events;
    • Great work-life balance culture;
    • Performance bonuses according to your results;
    • Wide range of development and training options (including soft skills and languagecourses);
    • Career path perspective and personal development plan;
    • Free coffee and fruits to keep you energized but also medical coverage;
    • Bookster and Benefits Online to enjoy your hobbies.