Customer Service work from home near Iasi

Employer: Mafcote Inc.
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Bacau
  • Botosani
  • Iasi
  • nationwide
    Updated at: 24.07.2019
    Short company description

    Mafcote Inc., headquartered in Norwalk, Connecticut USA has offices in Bucharest, Ohio, Kentucky, Indiana, Pennsylvania and Mississippi. As a leading paper manufacturer and converter, Mafcote offers a full line of paper products for home, office and the food service industry as well as customized folding cartons for a range of end users.

    Requirements

    CUSTOMER SERVICE SPECIALIST
    WORK FROM HOME FOR OUR IASI SATELLITE OFFICE


    Experience working with customers from English-speaking countries required. Customer Service representative will work remotely with a team in Bucharest and Iasi to provide superior customer service to our retailers and consumers in the USA by phone, chat and email. Ideal candidate will have minimum experience of 3 years, excellent English fluency and writing skills, be conscientious, proactive, courteous and patient.

    Very good Word and Excel proficiency required.

    Work hours are from 2 pm - 10 pm working with the Marketing Manager in Iasi to provide coverage of USA business hours.

    Prior experience working with/for Amazon would be a huge plus as they are one of our key accounts.

    Responsibilities

    Requirements:
    Experience: minimum of 3 years in customer service;
    Good management and leadership skills;
    Experience working with MS Office and Customer Management Systems.

    Other info

    You will be interviewed via Skype by the USA Human Resource Manager then by the Marketing Manager in Iasi.