Test Automation Support engineer

About Luxoft
Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 23 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications. DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.
​​​​​​​Luxoft Romania has been established since 2001. We currently have approximately 2500 employees working from different locations in the country.

Troubleshooting and analytical abilities, attention to details, dedication to problem-solving, patience, inclined towards customer service, a quick learner that enjoys self-study
- Basic scripting and programming experience (Python is a plus)
- Basic Linux CMD line user knowledge
- Basic SQL experience
- General knowledge of web applications
- Familiarity with Jira and ClearCase are a plus

The responsibilities will include:
- Monitoring of the framework website to ensure it is up and running within expected parameters
- Investigating issues received from end users on the support mailing list and communicating back the outcome
- Work closely with the dev and test teams to offer all information needed in order to solve issues received from users
- Occasionally help with testing of small features
All communication with the clients is in English so the support engineer must be comfortable with both written and spoken language.