Advanced English speaker? Come and join us!

Employer: Jubiter
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 17.06.2019
    Short company description

    Jubiter is a leading global professional digital wallet and exchange platform. Combining unmatched experience and specialized skills, Jubiter works at the intersection of business and technology to help clients improve their performance and create sustainable value for their investments. The Jubiter platform offers best-in-class security measures, with two-factor authentication, login guard, and identity protection.

    Requirements

    Advanced English skills
    Customer orientation and ability to adapt/respond to different types of characters
    Experience with customers would be a plus
    Ability to multi-task, prioritize and manage time effectively
    Excellent communication and presentation skills

    Responsibilities

    Provide accurate, valid and complete information by using the right methods/tools
    Identify and assess customers’ needs to achieve satisfaction
    Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
    Follow communication procedures, guidelines and policies
    Work with customer service manager to ensure proper customer service is being delivered

    Other info

    Attractive salary package
    Flexible work time
    A place where you can express your opinions and improve your knowledge base daily
    Central location
    Great working environment