Deputy General Manager with French

GABTEO HR – Companie de Consultanta, Executive Search, Head-Hunting si Recrutare de Personal.

• Proven track record in managing small and / or medium-sized organizations / departments with the ability to overcome obstacles and clear determination to succeed;
• Experience in working with foreign clients, especially French clients;
• Experience with managing the call center area;
• Strong business acumen with understanding of tendering processes and business reporting;
• Hands-on leader with the ability to attract and retain talents and lead them to achieve strategic goals;
• Higher education with preference in management and / or engineering (MBA would be considered a plus);
• Excellent communication and negotiation skills;
• Very good command of business French & English;
• Adaptable and able to embrace change.

GABTEO HR is looking for a Deputy General Manager.

Our client is one of the youngest Group entities that provides billing services to France, Italy, Middle-East, Romania, Spain and Croatia. The services are based on high tech consumptions transmissions from sub metering systems for water, heat and cooling utilities – especially in apartment buildings and commercial properties.

Responsibilities:

• Responsible for delivering to agreed service levels; initiate or propose measures to improve results;
• Responsible for the collection, analysis and reporting of corporate metrics;
• Develop and maintain good customer relations;
• Analyze, develop and execute operations activities to maximize the effectiveness of services provided to France;
• Both identify and drive standardization of processes as well as centralization opportunities for our client, taking into consideration the permanent processes improvement and the related cost metrics;
• Coach direct reports on performance improvement and career development, ensuring targets are met and staff’s unabated motivation maintained;
• Initiate and lead actions in cooperation with Operation Teams to improve operational processes and translate the Project roadmap into actionable projects;
• Ensure adherence to Corporate and Romanian policies & procedures in cooperation with Team Leaders and be proactive with continuous improvements ideas;
• Preparation of Transfer Prices and Budget/Forecast for French services.