Agent Contact Center

Angajator: Professional
Domeniu:
  • Customer support - Client service
  • Tip job: part-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 21.07.2019
    Scurta descriere a companiei

    PROFESSIONAL, lider pe piata agentiilor de Resurse Umane din Romania, ofera clientilor sai servicii complete in domeniul resurselor umane: recrutare, testare, selectie si plasare de personal, leasing de personal, assessment & development centers, evaluare de personal, audit organizational si training.

    Cerinte

    - excellent speaking and writing skills in German and English – fluency in speaking and writing;
    - good communication and customer Service skills;
    - graduate in any discipline;
    -willingness to search for required information from customer with a strong focus on solving clients requests;
    - proficient in Microsoft Office, Outlook;
    - client orientation/targeting results;

    Responsabilitati

    - as part of the Contact Center team, answer inbound calls / email / social media messaging from world leading hotel group customers and handle queries about new reservations, changes to existing reservations and other aspects of hospitality, services, baggage queries;
    - deliver exemplary customer service via phone calls / email / social media;
    - good relationship with colleagues in the department;

    Alte informatii

    - thorough training enabling all team to perform effectively;
    - career growth opportunities within an international developing team;
    - attractive work environment in new offices;

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