Configuration Manager / Automation Engineer

About Inetum, Positive digital flow:

Inetum is an IT services company that provides digital services and solutions and a global group that helps companies and institutions to get the most out of digital flow. The Inetum group is committed towards all these players to innovate, continue to adapt and stay ahead. With its multi-expert profile, Inetum offers its clients a unique combination of proximity, a sectorial organization and solutions of industrial quality. Operating in more than 26 countries, the Group has nearly 27,000 employees and in 2020 generated revenues of €1,965 billion.

Inetum Romania is an important player in the IT services and solutions market in our country, with over 15 years of activity. It is a stable, growing and profitable company with over 500 employees who provides IT consulting services, infrastructure and software development assistance, digital services implementation and support.

In an Agile format, our teams work on cloud initiatives, application development, business intelligence, automation and digitalization projects that contribute to the profit and evolution of our clients. The diversity of our projects offers team members the opportunity for learning and growth. The company had a turnover of 20 million EURO in 2021.

Core competencies, knowledge and experience:

• Detailed understanding of IT Enterprise Technology, Data Analysis, Business Intelligence and Statistics;
• High standard read/write capabilities in English;
• Experience in a multinational environment.

Must have technical / professional qualifications:

• Thorough knowledge of Data Centre IT standards, processes and architecture with a focus on infrastructure configuration management.
• Consolidated knowledge of the following areas:
o Windows/*nix/VMWare infrastructure architectures and system administration
o Enterprise Class Storage infrastructures including HDS or EMC DMX, SAN switches
o Database infrastructure architectures (Oracle, Sybase, MS SQL)
• Structured knowledge and hands-on experience in automation of CMDB data input and manipulation;
• Knowledge and hands-on experience in BMC Atrium CMDB;
• Strong understanding of ITIL;
• Good understanding of SOX and Security regulations.

Role purpose:

Automate Configuration Management processes and activities in order to build and maintain the logical and physical service configurations of the infrastructure located in GDC data centres and drive Configuration Management processes and tools evolution in line with the advancements in knowledge, technology and data centre component catalogue.


Key accountabilities and decision ownership:

• Define and maintain CMDB data model and discovery strategy:
o BMC Atrium Discovery & Dependency Mapping (Discovery) & BMC Atrium CMDB usage, administration and troubleshooting;
o Design, develop and deploy solution based automation scripts for the tool and its related components ;
o Build and deploy bash/shell scripts in order to enhance the tool’s capability;
o Download, test and apply tool’s version upgrades/patches.
• Participate in the integration of new DCs in the Configuration Management process; CMDB integration of data through ADDM or automatic data upload from other sources;
• Automate CMDB data analysis, automatically identifying gaps, errors or inconsistencies in the loaded information, monitor the availability and accuracy of the infrastructure discovery tool and the data flow into CMDB;
• Develop, build and deliver standard and ad-hoc Configuration Management Dashboards and Reports, include defined CI details and integrate additional, relevant data sources;
• Ensure the continual improvement in Configuration Management CIs definition and relationship, data models, discovery and data analysis tools, in close collaboration with Technology Architecture and anticipating the evolution of the data centre standard solutions.

Key performance indicators:

• CMDB overall accuracy
• CI Discovery Coverage

Benefits:

• Interesting salary conditions
• Undetermined period of contract
• Career plan (professional, academic and financial)
• Medical insurance
• Official training's and certifications
• Lunch tickets
• Work from home 2 days a week
• Yearly professional evaluation
• Professional and friendly working environment