Contract Administrator EMEA

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Angajator: Hewlett Packard Enterprise
Domeniu:
  • Customer support - Client service
  • Internet - eCommerce
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 20.06.2019
    Remote work: On-site
    Scurta descriere a companiei

    Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

    Cerinte

    Advanced sales negotiation and deal closing skills;

    Adepts at advanced sales negotiations and positioning solution value under pricing pressures from customer IT and procurement professionals; understands the client procurement processes and knows key decision criteria for winning new and / or maintaining existing business.

    Proven results in clearly articulating HPE value propositions and solution discussions with customers that have led to multiple wins or success for HP.
    Consistently demonstrates proactive activities within accounts to uncover new business and take ownership for new opportunities;

    Advocates for client needs, requirements, in proposing solutions.
    Establishes a professional, working and consultative relationship with the client, up to the executive level, by developing a core understanding of the unique business needs of the client within their industry.

    Capable of supervising the activities Inside Sales Reps.
    Works independently on larger, more complex deals; has the ability to handle most unique situations

    First level university degree preferably in business or finance area
    At least 1 year of professional experience

    COMPETENCY REQUIREMENTS:

    (Behavior, attitude, capabilities)

    Strong communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.
    SAP system

    Advanced knowledge of internal processes and policies
    Solid understanding of local legal compliance issues
    Advanced problem-solving and analytical skills
    Strong teamwork skills

    Advanced time management skills
    Basic project management skills
    Basic mentoring and coaching skills

    Responsabilitati

    Consistently meets or exceeds metrics related to Inside Sales set by segment management;
    Closes orders for HP CMS Support Renewals
    Is responsible for providing accurate forecasts regularly as requested by management, based on assigned opportunities;

    Ensure quotations are sent to customers in due time (at least 90 days on a rolling base), are correct in terms of content and approved by the authorized responsible: VSOE, management, so on.

    Maximizes revenue by minimizing product cancellations for renewals, ensuring renewal rate established and communicated by management. (S)he creates, maintains and implements an up-sell plan for all assigned accounts to meet customer needs and maximizes revenue;

    Maintains up-to-date knowledge of our services portfolio to maximize sales potential.
    Participates in the negotiation of terms and conditions as necessary for renewal agreements and in the continual process improvements and recommends best practices for the team as applicable.

    Acts as the primary point of contact for customers and internal sales teams regarding questions relating to renewal pricing, HP Software product migrations, policies, etc.
    Proactively contacts customers and promotes products and services transitionally.
    Interacts as required with cross functional organizations on a worldwide basis such as Product Management, Technical Services, Legal, Finance, and senior management to ensure Software Services objectives and goals are met; and establishes effective working relationships with the Field Sales Organization, Professional Services Organization and Educational Services Organization with the goal of cross-selling portfolio offerings across HP Software Services to enhance customer satisfaction.
    Coordinates other Sales Professionals, involving channel partners in fulfilling customer application needs.

    Takes significant responsibility for sales programs and/or relationships outside corporation including highest level of executives in customer’s organization.
    Handles ambiguous, non-routine problems and makes appropriate decisions usually confined to technical matters or services.

    Conducts field visits if decided with management.
    Handles any other assignments provided by management to the extent of his/her qualification.

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