IoT Fulfillment PS IP Sherlock

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Employer: Ericsson
  • IT Software
  • Radio - Television
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 14.09.2019
    Short company description

    Our vision and purpose: “Our purpose is to empower an intelligent, sustainable and connected world. For more than a century, we have been putting smart tools in the hands of people in every sector of our society, creating intelligent technologies that drive positive change. We remain committed to this effort, leaving no one behind.” - Börje Ekholm, President and CEO, Ericsson

    So..who is Ericsson today and, how does it support you and the community?
    In a world that is increasingly complex, we are on a quest for easy. We are creating game changing technology that is easy to use, adapt and scale, enabling our customers to capture the full value of connectivity.
    Find out how our IoT, 5G and automation technology stands ready to unlock a wave of new value


    -Should have experience on the Ericsson products listed below:
    --SGSN, MME
    --GGSN, EP
    - Ericsson IP Works: AAA, DNS
    -Good IP knowledge (TCP/IP, OSPF, EIGRP, MPLS, BGP)
    -It is considered a plus to have CCNA and CCNP certifications.
    -Protocol Stack knowledge (SS7, SIGTRAN) is a plus
    -Should have experience in operating Cisco, Juniper, SmartEdge equipment
    -English skills
    -Delivering results & meeting customer expectations
    -Working with people
    -Creating & innovating
    -Applying expertise & technology


    -Verifies and implements procedural improvements and changes (down to the level of work instructions) for Customers (Operators, Enterprises, etc.) on Network nodes (Eg: HLR/HSS, GGSN etc.)
    -Responsible for Changes to be performed on Production environments Network related nodes (EPG, DNS etc)
    -Creates, verifies and maintains software scripts developed for automation of tasks related to implemention of changes for Customers (Operators, Enterprises, etc.)
    -Creates Requirements Specification or Functional Requirements for software application development/improvements via a proactive approach and/or manager input and/or direct customer feedback
    -Creates and maintains Work Instructions related to the tasks handled, proactively and/or according manager input and/or direct customer feedback, whenever new software feature is delivered

    Other info

    We are now looking for a IoT Fulfillment PS IP Speciliast that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.