Agent vanzari prin telefon

Employer: EasyDO Digital Technologies
Domain:
  • IT Software
  • Sales
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Pitesti
  • nationwide
    Updated at: 14.08.2020
    Short company description

    EASYDO is a leading Technology Services company with + 70 consultants.
    The success of our strategy is based on 3 pillars, enabling us to position ourselves as Business partner Services & Solutions for our Clients:

    1. Services: Consulting, Applications & Infra Services, Managed Service
    2. Digitalization: EASYDO Software factory, Innovative Business Solutions, Enterprise Applications, Big Data, Artificial Intelligence
    3. Industrialization: Automation, Cybersecurity, Back Office BPO

    Consulting, Integration, Training, Support & Maintenance
    Our role is to make you succeed your projects!

    Requirements

    • Customer service, active listening, and verbal and written communication skills, professional phone voice.
    • Understanding of company products, services, and policies.
    • Proficiency with computers, especially with CRM software, and strong typing skills.
    • Strong time management and decision-making skills.
    • Adaptability and accountability.

    Responsibilities

    • Must be knowledgeable about the products or services our company provides and have the ability to explain these in detail
    • Making sales or recommendations for products or services that may better suit client needs.
    • Making cold calls to clients to learn about their needs, complaints, or other issues with products or services.
    • Building lasting relationships with clients and other call center team members based on trust and reliability.
    • Utilizing software, databases, s, and tools appropriately.
    • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
    • Taking part in training and other learning opportunities to expand knowledge of company and position.
    • Adhering to all company policies and procedures

    Other info

    Professional development in multinational environment, attractive package, medical care, restaurant tickets, etc.