Junior Order Management Analyst
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At Bosch Service Solutions we are looking for dedicated and dynamic people who are ready to face daily challenging tasks in an international and innovative environment – people who can identify opportunities and make the most of them. No matter if you start as an intern, a graduate or a professional with years of experience – at Bosch Service Solutions you’ll find the right job with passionate and dedicated colleagues.
Make it hapen. Apply now at firstname.lastname@example.org.
- Bilingual language skills at B2 level (DE+EN);
-Good written and oral communication skills;
-Good customer service skills and ethics;
-Good problem solving skills;
-Attention to detail;
-Ability to function in team environment as well as independently;
-Good PC skills (Word, Excel, Outlook);
-Ability to juggle multiple enquiries/queries;
-High tolerance for stress.
Flexible benefits and services, medical services, employee discounts, various sports and health opportunities.Responsibilities
- Receive and process customers’ requirements via phone and e-mail;
- Handling customer enquiries (price & availability, order status, delivery info etc.);
-Creating quotations and orders in SAP;
- Return processes;
-Raise requests for creating and updating SAP data (customer master data, material master
- Communicate with other departments i.e. Finance and Purchasing to ensure that customers needs and claims are being dealt with promptly;
- Delivery alignment;
- Claims management.