Junior Order Management Analyst

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Employer: Bosch Service Solutions SRL
Domain:
  • Others
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Timisoara
  • Updated at: 25.06.2019
    Short company description

    At Bosch Service Solutions we are looking for dedicated and dynamic people who are ready to face daily challenging tasks in an international and innovative environment – people who can identify opportunities and make the most of them. No matter if you start as an intern, a graduate or a professional with years of experience – at Bosch Service Solutions you’ll find the right job with passionate and dedicated colleagues.

    Make it hapen. Apply now at timisoara.recruitment@ro.bosch.com.

    Requirements

    Qualifications

    - Bilingual language skills at B2 level (DE+EN);
    -Good written and oral communication skills;
    -Good customer service skills and ethics;
    -Good problem solving skills;
    -Analytical thinking;
    -Attention to detail;
    -Ability to function in team environment as well as independently;
    -Good PC skills (Word, Excel, Outlook);
    -Ability to juggle multiple enquiries/queries;
    -High tolerance for stress.



    Additional Information

    Flexible benefits and services, medical services, employee discounts, various sports and health opportunities.

    Responsibilities

    Job Description

    - Receive and process customers’ requirements via phone and e-mail;
    - Handling customer enquiries (price & availability, order status, delivery info etc.);
    -Creating quotations and orders in SAP;
    - Return processes;
    -Backorder tracking;
    -Raise requests for creating and updating SAP data (customer master data, material master
    data, etc.);
    - Communicate with other departments i.e. Finance and Purchasing to ensure that customers needs and claims are being dealt with promptly;
    - Delivery alignment;
    - Claims management.