Senior Business Analyst

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Angajator: Avira
  • IT Software
  • Tip job: full-time
    Nivel job: peste 5 ani experienta
  • Actualizat la: 11.07.2019
    Scurta descriere a companiei

    Avira, a company with over 100 million customers and more than 500 employees, is a worldwide leading supplier of self-developed security solutions for professional and private use. With more than 25 years of experience, the company is a pioneer in its field.


    The Role

    As a Senior Business Analyst in the Marketing Operations team of Avira, you will be the key to build and maintain many vital backend and customer facing systems driving company’s progress.

    You will work closely with our colleagues from our B2C CRM and software development teams.

    You will drive the development and maintenance of the Campaign Management Tools (CMT) to enable our CRM team to communicate with our users and customers on different channels. In this role, you will also be the key liaison with the vendors of our CMT systems.

    Keys to Hiring:

    Great communication skills
    Strong technical aptitude
    Strong conceptual and analytical skills and highly data driven decision making
    Problem solving skills
    Goal oriented, autonomous and structured working style
    At least 2 years of former experience as Business Analyst/Project Manager/Product Owner
    Understanding and experience in SQL
    Good skills in MS Office Tools
    Experienced in using analytics tolls like Google Analytics, Adobe Analytics, Mixpanel, Tableau, etc.
    Former experience with Campaign Management Tools like Selligent, Adobe Market Place etc. is a strong plus
    Fluent (spoken and written) in English, German is a plus


    Your Responsibilities:

    Interface with various internal and external stake holders to gather and analyze requirements
    Documentation of requirements and processes
    Writing user stories and backlog management
    Sprint planning
    Organize project meetings and stakeholder updates
    Take a leading role in creating project plans and ensure project milestones are met
    Testing the project deliverable before going live
    Optimizing exiting tools, systems and processes
    Optimize the Avira’s customer communication funnels
    Regular travel between Bucharest/Munich/Tettnang to meet stakeholders and tech teams

    Alte informatii

    Our offer:

    Professional challenges to match your interests and skills
    Cutting-edge IT infrastructure
    Flat hierarchies and fast decision-making
    Stimulating work environment
    Flexible working hours
    International team

    This job is based in Bucharest, Romania OR Tettnang/Munich, Germany