Response Content Specialist

About PTC (NASDAQ: PTC)​

PTC unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.

o Ability to deal with ambiguity, is action oriented and can take initiative, resourceful, committed to driving quality results and adept at problem solving.
o Demonstrated Technical Learning ability
o Flexibility and strong Time Management skills
o Advanced organizational, interpersonal and communication skills.
o Is comfortable in fast paced and sometimes stressful environments.
o Self-starter, inquisitive and able to quickly understand new processes, methodologies and systems.
o Proficiency in MS Office (Word, PowerPoint
o Excellent written and verbal skills in German and English (Fluent English is mandatory)

o Create, compile, and convey technical material in a concise and effective manner to deliver a portfolio of proposals to PTC customers
o Work with Subject Matter Experts in departments such as Legal, Technical Sales, Professional Services, and Marketing to gather key information to develop software and services proposals
o Learn products and product capabilities at a conceptual level to be able to respond to questions and requirements from customers
o Learn and work in the Response Content Management Tool PMAPs to find standard answers for Proposals and assist in management of this content

o Within Sales Operations, Deal Management is a strategic function which is at the forefront of driving C.A.R.E. (Close/Adopt/Renew/Expand) principles through the management of commercial transactions.
o Within the Deal Management organization is the Response Center, tasked with responding to customer Requests for Information (RFI), Requests for Proposal (RFP), Invitations to Tender (ITT) and similar documents intended to aid in selection of our software and services. The Specialist Response Writer will join a diverse team of highly motivated individuals located in Needham, MA (soon to be Boston Seaport), Bucharest, Romania, and Shanghai, China.