Jr. Account Operations Manager
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Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.
We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.
Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.
-Focused on customer experience
-Advanced English skills
-Results oriented and analytical
-Proactive, solution driven
-Actively seeking to improve in a dynamic business context
-The project manager is responsible for the management, implementation and success of the supervised projects.
-The job holder must comply with the contractual requirements of clients and ensure that the delivered services meet the requirements.
-Projects can be global or strategic initiatives that require guidance and monitoring in accordance with the nature and purpose of projects.
The managed projects may be different depending on their size and purpose and therefore may require management solutions tailored to their specific need.
-The job holder will lead the current operations of the team of project team leaders, will communicate efficiently with various parties involved and may consult experts, if the case, to ensure the smooth progress of projects.
-This position also involves the interaction with various representatives of clients of senior management, operational management or technical experts, and others within the organization.