Finance Team Leader with German in Brasov

Angajator: Accenture
Domeniu:
  • Contabilitate Finante
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: > 5 ani experienta
    Orase:
  • Brasov
  • Actualizat la: 19.03.2019
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    Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world!

    Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 449,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

    With over 3000 skilled professionals in Romania, Accenture provides top-quality services from Bucharest, Timisoara, Cluj Napoca, Targu Mures, Iasi and Brasov, for companies operating in a broad range of industries such as: banking and insurance, telecommunications, automotive, FMCG, energy and resources.

    We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.

    Our Romania headquarter office is located in Bucharest, in Westgate Office Park, and we deliver services to our clients from the following offices: Brasov, Cluj, Tg. Mures, Timisoara, Iasi.

    Find the latest news and information about our offices and get in touch with us on our Facebook Page - Accenture in Romania or on our website - accenture.ro/cariere.

    Cerinte


    Knowledge/Skills Requirements:

    -Demonstrated issue management/problem solving skills.
    -Discretion, professionalism, confidentiality and judgment.​​​
    -Strong customer service skills.
    -Ability to implement new approaches, methods, alternatives, or solutions and identify potential impacts in their own as well as others area of responsibility.
    -Strong organization skills, attention to detail and follow through to resolve any outstanding issues.
    -Advanced written and verbal communication skills; manages internal and external/client communications with individuals at all levels.
    -Ability to implement business solutions addressing specific needs of functional area or process, by researching Best Practices.
    -Previous experience in business process area e.g. Finance, Customer Service, preferably in an operations environment.
    -Ability to set and strive to achieve specific, measurable, and challenging goals.
    -Strong time management skills.

    Work Experience:

    -Typically, 3 to 5 years work experience preferably with previous managerial experience.
    -Previous experience in business process area e.g. HR, Billing, Payments, Collections, preferably in an operations environment.

    Responsabilitati

    Specific requirements:

    -Interpret day-to-day business objectives and prepare/execute operational practices/work programs.
    -Review all incoming work for clarity, provide clear work directions, e.g., receive requests for assistance from the field, determine level of assistance required and respond appropriately.
    -May perform data entry or other client related tasks in various systems, as required.
    -Demonstrate expert knowledge of processes and related systems to effectively perform responsibilities.
    -May make decisions about the day-to-day operation of the group, including management of work assignments and information between shifts as well as approach regarding workload, equipment, staffing, and scheduling.
    -Includes adjusting work hours as necessary to meet deadlines, e.g., overtime, evening and weekend hours.
    -Manage workloads to ensure even distribution of responsibilities and provide development opportunities, when available, with assistance from supervisor or workforce planner.
    -Identify, document, and review opportunities for team improvement in procedures/processes/standards to gain cost-effectiveness and efficiency; execute implementation of improvements.
    -Meet with project managers on large or complex projects to determine format, plan the project timeframe and estimate the project's overtime needs.
    -Perform analysis of quality audits; analyze results and develop process improvements to maintain quality deliverables.
    -Plan and facilitate weekly (as required) team calls/meetings.
    - May present and facilitate at group meetings and new hire integrations; may develop presentation content.
    -Develop and implement a corresponding plan of action to bring the situation to resolution.
    -Communicate changes to direct manager and assist other team leads with resolutions, as needed.
    -Identify, document, and review opportunities for team improvement in procedures/processes/standards to gain cost-effectiveness and efficiency; provide cost estimates and execute implementation of improvements.
    -Meet with project managers on large or complex projects to determine format, plan the project timeframe and estimate the project’s overtime needs.
    ​ -Assist with providing operational statistics and escalate operational issues to direct manager.

    Alte informatii

    What we offer:

    -Competitive salary and performance bonuses;
    -Attractive benefits package: meal vouchers, public transportation, medical services, private pension, life insurance, gym;
    -Trainings delivered in classrooms or virtually and access to a mountain of knowledge;
    -Chance to become a subject matter expert for complex processes;
    -Possibility to practise your language skills with native speakers;
    -Opportunity to work with top clients on large project;
    -Dynamic, intercultural working environment.