Customer Service Agent - English Weekend shift

Employer: Pub Story SRL
  • Customer Support - Client Service
  • Job type: part-time
    Job level: 0 - 1 years of experience
  • Updated at: 18.02.2019
    Short company description

    International company with more than 3 years of presence in Romania and 20 years in various countries of Europe, extends its activity with a new and exciting project.
    We are currently recruiting for an Call Center Operator, on an undetermined basis, eager to develop in a professional environment. As member of our team, you will have the possibility to develop your career and skills and to be part of a multinational company.


    What are we looking for?

    -Advanced English skills;
    -Good communication skills, enthusiasm and patience;
    -Client oriented;
    -Open to learn and for feedback;
    -Sales skills;
    -Team player and motivated;
    -Good PC operating skills is a plus.
    -Part-time schedule Saturday - Sunday 09:00 - 17:30 or 08:00 - 16:30


    You will have to:

    -Handle incoming calls - Romanian and English speaking customers (United Kingdom, Australia; New Zealand, Canada);
    -Handle e-mails & questions of our clients;
    -Easily find solutions for the customers.

    Other info

    What do we offer?

    -Commissions according to your performance and involvement;
    -Meal Cards;
    -Youthful and pleasant work environment;
    -Specific trainnings and professional development;
    -We offer promotion opportunities based on performance;
    -Professional and personal growth opportunities;
    -Central location, Timpuri Noi;

    Who we are?

    We are Pub Story S.R.L., a multinational company, with more than 13 years of experience on the European market and with 7 years of presence on the Romanian market.

    Our headquarter is in Spain and we have 9 offices all around Europe.

    We are a warm team offering good quality services and solutions to our clients, speaking in their native languages: English, French, German, Italian & Romanian.