F1 CSR with DUTCH

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Angajator: WPG Solutions F1
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 17.02.2019
    Scurta descriere a companiei

    F1™️ has an unparalleled reputation worldwide with over 500+ million affluent consumers. You will start at “full speed” and won’t slow down for the first few months. The team you will get to lead is young, energetic, tech-savvy, so if you are the right person let’s meet up.

    WPG has built a custom call centre and training facility dedicated to F1™️ and our Agents - it's a special working environment that immerses our staff in everything F1™️. This is truly a unique career opportunity to join our team and work with the “fastest” company in the world!

    We are offering a competitive compensation package, benefits and flexible working schedule. We are building a fast-paced-culture that will be gratifying and “competitive”!

    Cerinte

    • Excellent language skills C1 level is preferable: English+Dutch;
    • Experience working in the customer service field is not mandatory, but highly recommended;
    • Positive attitude, charismatic, highly empathetic;
    • Good command of computer skills;
    • Flexibility needed- during the race season (March-November) the working hours may vary depending on the location of the race.

    Responsabilitati

    • Deals directly with customers by answering to the tickets;
    • Responds promptly to customer inquiries and complaints and resolves them accordingly;
    • Processes orders, forms, applications and requests;
    • Meets the Quality and Productivity standards;
    • Records details of inquiries, comments, complaints and actions taken;
    • Communicates with other departments, as needed;
    • This position reports to the Team Leader/Supervisor.

    Alte informatii

    · Excellent base salary commensurate with experience.
    · Performance bonus program.
    · Fun and engaging benefits during “Race Weekends”
    · Flexible work hours.
    · Flexible vacation time from Nov. to Mar.
    · Private medical insurance.