F1 CSR with DUTCH
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F1™️ has an unparalleled reputation worldwide with over 500+ million affluent consumers. You will start at “full speed” and won’t slow down for the first few months. The team you will get to lead is young, energetic, tech-savvy, so if you are the right person let’s meet up.
WPG has built a custom call centre and training facility dedicated to F1™️ and our Agents - it's a special working environment that immerses our staff in everything F1™️. This is truly a unique career opportunity to join our team and work with the “fastest” company in the world!
We are offering a competitive compensation package, benefits and flexible working schedule. We are building a fast-paced-culture that will be gratifying and “competitive”!
• Excellent language skills C1 level is preferable: English+Dutch;
• Experience working in the customer service field is not mandatory, but highly recommended;
• Positive attitude, charismatic, highly empathetic;
• Good command of computer skills;
• Flexibility needed- during the race season (March-November) the working hours may vary depending on the location of the race.
• Deals directly with customers by answering to the tickets;
• Responds promptly to customer inquiries and complaints and resolves them accordingly;
• Processes orders, forms, applications and requests;
• Meets the Quality and Productivity standards;
• Records details of inquiries, comments, complaints and actions taken;
• Communicates with other departments, as needed;
• This position reports to the Team Leader/Supervisor.
· Excellent base salary commensurate with experience.
· Performance bonus program.
· Fun and engaging benefits during “Race Weekends”
· Flexible work hours.
· Flexible vacation time from Nov. to Mar.
· Private medical insurance.