It Support Engineer

What do you call it when 3 billion people use your products in a single day? We call it just a normal day!

We see big potential in life’s little moments. Brushing teeth. Washing hair. Showering. Shaving. Caring for the baby. Cleaning the house. Doing the dishes, and the laundry. We make the products that help make these moments a little easier.

Procter & Gamble is a global company. We are the largest company in the world in the Fast Moving Consumer Goods (FMCG) industry. We manufacture over 60 brands (such as Gillette, Pampers, Ariel, Pantene, Old Spice, Blend-a-Med, Bonux, Head&Shoulders, Always, Fairy) to nearly 5 billion customers, competing in 160 marketplaces. More than 130 000 employees in more than 80 countries worldwide work every day to provide products of superior quality and value to the world's consumers.

Mandatory Skills:

Young professional with real passion for business and technology, eager to develop a career in IT.
Higher education degree (Computer Science/ Informatics/ Automation/ Electrical Engineering) with maximum 4 years of experience.
English fluency.
Manufacturing background is expected; Proficy solution knowledge/previous experience.
Basic Windows server administration skills.
Basic SQL administration skills.
Familiar with VMware technology.
Very good communication and interpersonal skills; ability to collaborate effectively within and across geographic and organizational boundaries.
Strong analytical thinking and problem solving.

Nice to have:

Windows Server administration extensive knowledge/certification.
SQL administration extensive knowledge/certification.
Linux server administration skills.
VMWare Technologies knowledge, with a focus on the VMWare Horizon View Suite.
Familiar with VEEAM backups.
Experience with management testing tools: Panaya.
Strong understanding of current technologies.
Familiar with security protocols, IT systems, networking infrastructures and virtualization.

Your main responsibilities:

Maintain infrastructure capacity at acceptable levels.
Perform monthly maintenance tasks like patching, cleanup and security configuration.
Perform testing and problem analysis for servers, virtual desktops and IT infrastructure.
Provision new VMs and virtual desktops; install software and operating systems.
Backup and restore data, operating systems, files and drivers.
Follow the documented installation and configuration processes.
Utilize diagnostic tools and strategies to solve technical issues and provide preventative maintenance.
Support NPL users daily requests & periodic training sessions.

What we offer:

Meaningful work from day one in a dynamic, multi-cultural and flexible working environment.
Professional development possibilities.
Continuous coaching & mentorship – you will receive both formal training and day-to-day mentoring from your manager.