Quality Specialist

Main Responsibilities:

• Acting as a role model within the business by having high standards in term of attitude, conduct and performance;
• Create and update manuals and procedures for our G2 Buh departments;
• Communicate feed-back to the managers and supervisors;
• Investigating new methods, provide solutions, ways of improvements in our processes;
• Receive and log the Complaints into our Complaints Log smart sheet;
• Analyse the Complaints with resolutions and evaluate the risk for the company;
• Communicate very well, fast and clear, with Complaints PIC in each Buh department, to ensure Complaints are closed each month, within deadlines, with all necessary information;
• Perform reporting activities for Complaints log.

Skills & competences:

• Detail oriented approach;
• Problem solving;
• Analytical skills;
• Communication skills;
• Planning & organising skills;
• Customer oriented;
• Team player.