Applications Support Engineer

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Employer: Luxoft Romania
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 17.02.2019
    Short company description

    Luxoft is a global IT service provider with more than 12800 expert skilled software engineers onboard that create high-end business solutions for the world’s largest brands. Luxoft’s global client base consists primarily of large multinational corporations.
    We serve over 150 clients from our delivery centers in North America, Mexico, Western and Eastern Europe, Asia Pacific, and South Africa. Luxoft is listed on the New York Stock Exchange (NYSE:LXFT). With deep domain expertise in the finance, technology, automotive, telecom, travel & aviation and energy, the company consistently goes beyond its clients’ expectations by bringing together technology, talent, innovation, and the highest quality standards.

    Reasons to join us
    • Attractive salary and benefits package
    • We invest into your professional training including business domain knowledge, and allow you to grow your professional career.
    • We encourage creative-thinking into an open-minded work environment. Frequently the relaxation rooms are the place where the most ambitions ideas are born.
    • We are not just professional teams, we are also friends that have fun working together
    • If you are an active person and you feel motivated by the creation/development of the software solutions, then this is the place to be, you will not get bored.


    Mandatory Skills:

    -Unix/Linux and Shell scripting 
    -Relational Databases (SQL) 
    - Advanced level of English (spoken and written) 

    Nice to have: 

    - Telecom background 
    - Avaya products knowledge 

    Soft Skills: 

    - Flexible, positive and team oriented attitude 
    - Excellent communicator with time management and prioritization skills 



    Major Responsibilities 
     Communicate with corporate customers in order to find solutions for technical problems. 
    - Diagnose the system malfunctions by collecting and analyzing logs and the information needed to offer a resolution. 
    - Engage other internal teams if needed to provide a resolution. 
    - Some projects may require bug fixing on exiting environments and re-deployments of the applications. 
    - Perform activities on customer environment like upgrades, applying a patch or changing configurations. 

    Other info

    Project Description:

    This project provides support services for premium telecom clients that are using customized telecom applications solutions. The telecom solutions for which support is provided include a wide range of services like: hardware install/upgrade/config/debug, applications install/upgrade/config/debug, solution integration/
     The team main goal is to process and resolve the problems that clients encounter with Avaya applications telecom solutions they use.