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Moving forward is impossible without the initial drive to do things differently. Our business is all about the people we come across, whether it's in our everyday interactions or in our vision for the brand.Cerinte
Proven experience as telesales representative or other sales/customer service role;
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems;
The ability to learn about products and services and describe/explain them to prospects;
Excellent communication and interpersonal skills;
Cool-tempered and able to handle rejection;
Negotiation skills with the ability to resolve issues and address complaints.
Contacting potential or existing customers to inform them about the company's services;
Answering questions about the products/services or the company;
Asking questions to understand customer requirements;
Entering and updating customer information in the database;
Taking and processing orders in an accurate manner;
Keeping records of calls and sales and noting useful information.