WARRANTY ANALYST with ENGLISH

We are RIAN & Partners, a 100% Romanian concept – recruitment agency and we provide specialized human resources management services within the industrial field.

Our goal is clear and simple: to improve every recruitment and organizational development processes. We support ambitious businesses to find the proper human capital for their development plans. We offer guidance to dynamic candidates in order to find their dream job.

•Thorough knowledge of all the aspects of the modern vehicle systems and repairing processes;
•Analytical spirit;
•Basic knowledge of invoicing procedures;
•Good communication skills and fluent in English Language (spoken and written communications);
•Automotive engineering degree and/or experience within automotive after sales.

•Part of an international team;
•Checks and validates the warranty claims sent by the dealers both from an administrative and technical perspective, remaining in contact with the other divisions of the company, in order to improve the control methods, rules and procedures;
•Assesses the pending warranty claims according to regulations & repairing procedures, contributing to improving the filtering and proofing process;
•Accepts and verifies the eligibility of inquiries from dealers within given deadlines, following-up the dealer’s warranty labor rates, expenses;
•Responsible for detecting the recurrent over invoicing practices, alerting the local or Central Warranty Department.