Service Desk L1 with German
Acest job nu mai este activ!Vezi toate job-urile VON Consulting SRL active.Vezi toate job-urile Service Desk L1 with German active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.ro |
Angajator: | VON Consulting SRL |
Domeniu: |
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Tip job: | full-time |
Nivel job: | Student/Absolvent |
Orase: |
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Actualizat la: | 12.07.2019 |
Remote work: | On-site |
VON Consulting is an HR Consultancy company, providing solutions and services in the following areas: recruitment and executive search, personnel leasing, payroll, administration and training.
Cerinte
- Speaks German at an advanced level ( C1) and English at medium level( minimum B2);
- Has team working skills and is socially skilled;
- Is ready to listen and understand the internal client’s issues;
- Is flexible and capable of properly analyzing the problems they encounter;
- Has the capacity to take care of the technical documentation;
- Is willing to develop a career in IT.
- Log, troubleshoot and dispatch IT issues to the next level, with the aim of ensuring quick and effective resolution;
- Collect data for internal reporting;
- Ensure service level agreements are fulfilled;
- Resolve incidents, service request and queries;
- Update information in the relevant systems;
- Document new known errors.
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