B2B Process Analyst with German

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

Minimum 1 year of related professional experience;
- Intermediate German and English language;
- Good communication skills and customer oriented (Written and verbal communication skills; manages internal communications and external/client communications with assistanc);
- Time management and administrative skills;
- Good eye for detail, high degree of accuracy;
- Strong analytical skills and excellent problem solving skills;
- Team player with interpersonal skills.

OVERALL PURPOSE OF JOB
Collection of payments from the customer so as to achieve the set targets. Interact with the BU’s, thereby ensuring follow up and follow through, managing collection agencies day to day activities.

Your responsibilities are as following:
-Follow up with Customers for Collecting outstanding amounts against invoices
-Provide clear and up to date status of invoices to TL and BU
-Send statements of accounts to customers and BU
-Check receipts from Cashier and help in allocating to open invoices correctly as per Customer Remittance Advice
-Escalate payment issues from customers effectively and efficiently and on times
-Archiving, records retention and audit support

Internal code: 170918 RRM