Team Leader Systems

Employer: VIG Management Service
Domain:
  • IT Software
  • Job type: full-time
    Job level: > 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 17.10.2018
    Short company description

    As a pioneer in the insurance business in Central and Eastern Europe (CEE), the Vienna Insurance Group has blazed a new trail and has thus successfully positioned itself in 25 countries.

    Requirements

    Ideal candidate
    We are looking for a dynamic, professional and motivated colleague to lead our sysops team. If you are looking for technical challenges and would like to work in a dynamic but safe and stable shared services provider where your proactive and customer-driven attitude is appreciated, then you’re a match.

    In technical terms we’re looking for a person which has strong enteprise-grade IT infrastructure hands-on experience and is willing to work within a small team of engineers in maintaining and extending our IT infrastructure: Virtualization, Blades, Active Directory, Exchange, Avamar, SANs and several Security, Management and Monitoring tools are just a few toys we have in production. You must be thorough and careful, it’s not always the network.

    Responsibilities

    JOB PURPOSE:

    Provides highly skilled and experienced IT infrastructure systems expertise and leads the Level 2 Systems Team. Carries responsibility for the performance of the datacenter systems infrastructure based on good understanding of the technical and functional requirements.

    JOB RESPONSIBILITIES:

    Coordinates and monitors the activity of the Systems team (Level 2) and ensures swift resolution of reported incidents;
    Acts and oversees defects rectification procedures and manages complex problems;
    Acts as the first point of contact for escalating network-related incidents and problems unsolved by Level 1; provides technical support during resolution of complex problems and incidents;
    Acts and oversees Virtualization, Servers, Storage, Backup operations and projects;
    Designs and deploys infrastructure systems-related changes;
    Acts as a communication point between other teams and the networking team
    Coordinates projects and monitors their execution;
    Ensures IT infrastructure operation within SLA requirements, monitors alerts, performance and availability and documents performance and capacity baselines;
    Monitors and implements IT security policies and documents changes according to the internal processes and policies;
    Develops and updates technical documentation and internal process documentation;
    Directs and checks work performed by any suppliers in the systems field;
    Assists the team in developing and implementing IT policies and procedures;
    Proactive in the development of his/her professional skills.

    Other info

    The salary will be negotiated during the interview!