Call Center Agent

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Employer: Bosch Service Solutions SRL
Domain:
  • Others
  • Customer Support - Client Service
  • Administrative Assistance
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • Updated at: 13.11.2018
    Short company description

    At Bosch Service Solutions we are looking for dedicated and dynamic people who are ready to face daily challenging tasks in an international and innovative environment – people who can identify opportunities and make the most of them. No matter if you start as an intern, a graduate or a professional with years of experience – at Bosch Service Solutions you’ll find the right job with passionate and dedicated colleagues.

    Make it hapen. Apply now at timisoara.recruitment@ro.bosch.com.

    Requirements

    What distinguishes

    - Excellent knowledge (oral and written) of English;
    - Basic knowledge of MS Office Package;
    - Ability of cross-functional thinking;
    - Customer service and solution-oriented person;
    - Ability to work under pressure;
    - High degree of self-motivation;
    - Outstanding communication skills and pronounced capacity for teamwork;
    - Ability to work on more projects at the same time;
    - Availability for working in shifts.

    Responsibilities

    Your contribution to something big

    - 1st level technical support for a variety of projects in regards with order management, medical software, aeronautical area;
    - Documenting cases in ticketing system;
    - Handling back-office activities;
    - Processing confidential information within our facial recognition software.

    Other info

    Taken into consideration the new legislation regarding personal data protection (GDPR), we wish to inform you that we will introduce in our database the information from your CV, as a result of your application on the recruitment platform Hipo.

    We mention that your data will be exclusively used for the purpose of conducting the recruitment process, in order to possibly conclude a contractual collaboration. The data will be kept for two years starting with the first day of processing.

    We also bring to your knowledge the existence of your right to request, as data operator, the access to your personal data, the correction/removal/restriction of processing or the right to oppose the processing, as well as the right to data portability.