Order Fulfillment Analyst with Advanced English

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

Joining our team you will benefit of strong growth plans, working with a global organization who provides you with the tools and resources you will need to succeed, training, courses for your personal and professional development, fun activities with your team (team buildings) etc.

Requirements:

- Fluency in English (spoken & written).
- Very good PC skills (Microsoft Office package).
- 2-3 years working experience in Distribution Centers or Retail replenishments.
- Logistics experience is a plus.
- Customer oriented, support experience.
- Ability to work under pressure / multiple deadlines in a fast paced business environment.
- Very good analytical skills.

Responsibilities:

- Analyze, approve and place orders for customers based in the customer supplies budget.
- Manage customer supplies needs within a defined period and provide solution upon request.
- Considers all the orders placed, analyzing all orders of the current day through the Warehouse Management System and monitoring the timeout orders.
- Review and update all the workflow and cases of Customer Services.
- Checking whether the price of a single / combined package (random combination) is correct and whether the payment page can be redirected.
- Entering the delivery address, checking whether the credit card payment page can be redirected and also if the payment mode is supported or available.
- Ensuring the content accuracy, monitoring the page in real time or providing feedback immediately and track the resolution.


We offer:

- Meal tickets.
- Defraying the travel costs.
- Medical insurance.
- Professional development, trainings.



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Cod intern: 160818IC