Operations Analyst with French

Angajator: EBC
Domeniu:
  • Secretariat - Administrativ
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 22.10.2018
    Scurta descriere a companiei

    Suntem compania de resurse umane care identifică, integrează și administrează eficient personalul de care au nevoie clienții români și internaționali. La noi vei găsi nu doar oportunități de muncă, ci și susținerea morală de care poate mai ai nevoie pentru a prinde curaj. Vom fi lângă tine în timpul interviului cu angajatorul și vom păstra o comunicare transparentă pe toată durata procesului de recrutare.

    Nu uita: Jobul ideal este locul de întâlnire al candidaților și companiilor care se potrivesc, iar noi știm să creăm astfel de locuri de întâlnire.

    Cerinte

    We are recruiting 2 Operations Analyst with French for one of our clients, a health imaging and information technology solutions company.

    Graduated from University or student in terminal year
    Computer skills, MS Office package required.
    Foreign languages skills:
    # Advanced English language skills, both written and spoken
    # Advanced German language skills, both written and spoken
    Capacity to extract/report relevant data
    Minimum 6 months of previous work experience.
    Previous work experience in customer relationships, supply chain and logistics departments – Advantage.

    Responsabilitati

    Offering customers/stake holders/country and functional representatives support, being the focal point for any order related customer inquiries via telephone, fax and e-mail.
    Represent the interface with the following departments: Sales, Logistics, Credit and
    Production, globally involved in this process.
    Processing and monitoring in SAP the orders placed by the customers via fax, phone or e
    Mail, ensuring the data are correct, and in order to achieve a high satisfaction level.
    Solving and follow-up on the orders created by the Customers in B2B, received by phone, e-Mail, fax or voicemail.
    Coordinating the return process of media products and/ or equipments
    Carry out the timely and accurate invoicing of equipment within the terms of customer contract and support revenue forecasting activities through the provision of timely and accurate data.
    Maintain SAP order data and adjust them as triggered through the order management tool (Salesforce)
    Identify process issues as well as systems & applications issues and communicate back to site management and IT.
    Register each interaction with the customers (phone, e-mail, order, complaint), and the rest of the activities (eg updating systems) in the designated tool.

    Alte informatii

    Competitive financial package
    Meal tickets
    Private medical plan insurance
    Performance bonuse
    Christmas bonus
    Gym discounts
    Bookster subscription