Sales Support Operations Analyst with Italian and English

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

You should have:

· University degree;
· Fluency in English and Italian;
· Medium Excel level
· Experience in economics, finance or channel partner business would be a plus;
· Ability to be flexible and work analytically in problem-solving environment;
· Strong organizational, multi-tasking, and time-management skills as well as excellent communication skills; technical focus;
· Ability to work with tight deadlines;
· Team spirit and proactive attitude.

What you will do:

· ​Provide daily operational support to Partners on Channel Data Management Processes;
· Provide training and information on Operations processes and tools to Partners as needed;
· Provide guidelines for process execution and follow up with Partners and other stakeholders on process execution;
· Conduct regular operational reviews with Partners;
· Deliver reporting documentation to Partners and other stakeholders;
· Act as first point of escalation for partners and internal stakeholders;
· Ensure compliance and process guidelines are followed by Partners and other stakeholders;
· Escalate issues on time and to the correct owner.


We offer:

· Health Insurance
· Meal Tickets
· Meal compensation at catering partners
· In-house trainings