Junior Chargeback Analyst
VON Consulting is an HR Consultancy company, providing solutions and services in the following areas: recruitment and executive search, personnel leasing, payroll, administration and training.Requirements
- Good MS Office knowledge;
- Basic analytical skills;
- Advanced level of English;
- Excellent communication skills and process oriented;
- Previous experience in Fraud investigation field is nice to have.
- Checks and verifies all disputes before accepting or refuting a chargeback, also checks and verifies account receivable records, invoices, credit notes, refunds, files, posts ledger and/or balances accounts receivable records;
- Maintains database by entering, updating and retrieving data, as well as formatting and generating reports;
- Assists in resolution of outstanding invoice queries/disputes and responds to inquiries from internal and external customers;
- Responds to internal and external customer account inquiries;
- Prepares charge back loss reports and projects losses for reporting purposes.