The willingness to get involved in a variety of projects has allowed me to develop my skills and to be promoted from Junior Accountant to a Cross Functional Manager role in a short period of time. Currently I’m acting as a Cross
Functional Manager for Southeast Europe. My main activity in the current role is to act as SPOC for a specific cluster of countries in terms of managing performance, reviewing results, identifying gaps, receiving feedback and addressing the required measures. The fun part of this job is that each day you encounter new challenges, which motivates me to be agile and prepared for situations that need solutions.

One of the biggest advantages of working at SBGS is the work environment: challenging and full of human interaction. I like the fact that people are helpful and manage to put a smile on their face every day.”

Even though it was not my dream to work in the finance area, I was advised to study banking and finance. If I had been enrolled, I decided to do it thoroughly: participating at conferences, contests, involving in every extracurriculars. After the first year of university, I decided to search for an internship in the field of logistics, in an oil & gas multinational company. This is when I started loving logistics and supply chain domain.

After the oil crisis in 2015, I thought I should search for another job. In the meantime, I had graduated, I shook the hands with my former company and started a new journey: 12 interviews, nothing fitted with my expectations, as in 2015 the market was asking for accountants, financial analysts – no, thank you. This happened until DB Schenker and I met: love at first sight.
I started as a Transport Management System Administrator in Ocean Solutions team. After one and a half year of tough work, I became a Team Manager and here am I today: Quality Manager, dealing and cooperating with the global teams, being in charge of quality assurance, process improvement, automation, reporting, KPIs and visibility. My journey wasn’t easy. The most important part is that I had the great support of the local manager, I understood the culture and the strategy of the company.

The main challenge for me in the business services industry was to become a leader and developing others. I thought I wasn’t ready to take this responsibility, but then I learnt that a key to success is to start before you are ready, embracing the challenge, believe in your strengths, assuming the responsibility of your facts, making mistakes, learning the lessons and start all over again.

Having all the above said, it’s not the easiest domain to work in, but if you work with passion, do the extra mile and never stop learning, you’ll be successful and proud of what you do.

Raluca Ciobanu, Quality Manager – Air and Ocean Operations Support