Customer Support Analyst (GERMAN)
Acest job nu mai este activ!Vezi toate job-urile Stefanini Romania active.Vezi toate job-urile Customer Support Analyst (GERMAN) active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.roVezi toate job-urile in IT Hardware active pe Hipo.roVezi toate job-urile in IT Software active pe Hipo.ro |
Angajator: | Stefanini Romania |
Domeniu: |
|
Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
|
Actualizat la: | 07.02.2017 |
Remote work: | On-site |
Stefanini IT Solutions was founded in Brazil by Marco Stefanini in 1987. Today, Stefanini is a global services provider, delivering offshore, onshore and nearshore outsourcing, IT consulting, systems integration, application and strategic staffing services to mid-size and large companies around the world.
GERMAN speaker and looking for a job? Explore our career opportunities!
Your path to success requires:
• GERMAN – Advanced level and ENGLISH knowledge – at least medium level;
• Motivation for learning new information;
• Ready to acquire new skills (communication skills, technical skills etc.);
• A team player that shows adaptability, flexibility and perseverance in managing a good working relationship with clients and colleagues;
• Previous successful customer service experience is considered an advantage;
• Strong written and oral communication skills;
• Able to communicate problems/issues to customers in a non-technical manner.
Imagine a day at Stefanini - Take a look!
• Providing support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;
• Logging remotely to client’s computer and help them solve software issues;
• Documenting issues that you deal with on a daily basis into the ticketing system;
• Troubleshooting hardware, software and network related issues;
• Escalating problems to the next level of support when necessary;
• Help the client with all the necessary information.
Operating 7 days a week we run a variety of shifts, with flexibility to suit everyone.
24/7 - SHIFTS
You will be awarded for your success with:
• Attractive salary package;
• Contract for unlimited period of time;
• Up to 27 days Annual Vacation;
• Bonus for referring new colleagues;
• Private Medical subscription;
• Public transportation reimbursement;
• Meal tickets;
• IT and Soft skills training provided by our specialists;
• Opportunity to develop a career within a stable multinational environment – Trainer, Quality Analyst, Team Leader, Project Management, Infrastructure or Application Developer Specialists etc.;
• Friendly, fun and young team.
Job-uri similare care te-ar putea interesa: |
|
---|---|
Customer Support Internship BUCURESTI, Cluj Napoca, | |
Customer Support with German Aplica fara CV | |
Customer Support Agent with German: location Bucharest Aplica fara CV | |
Vezi job-uri similare (707) |
Raporteaza eroarea la