Junior Customer Support Representative with French
This job is no longer active!View all jobs SalesConsulting activeView all jobs Junior Customer Support Representative with French active on Hipo.roView all jobs Customer Support - Client Service active on Hipo.ro |
Employer: | SalesConsulting |
Domain: |
|
Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
|
Updated at: | 10.03.2017 |
Remote work: | On-site |
Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.
Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)
- French - proficient level;
- English – intermediate level;
- 1 year of experience in a customer service environment;
- Excellent verbal and written communication skills, customer service skills, and positive phone manner;
- Detail-oriented and have excellent follow-up skills;
- Able to multi-task in a fast paced environment;
- Enjoying troubleshooting issues and seeking answers to difficult problems;
- Very good computer skills, excellent knowledge of MS Office applications;
- Responsible, well organized, extremely thorough, open, assertive, proactive, analytical and logical person;
- Excellent team player as well as independent worker, cross-cultural communication skills are a plus.
- Providing high quality and timely responses to inbound and outbound phone calls and to customer inquiries via emails, letter and/or fax;
- Analyze, troubleshoot and resolve technical issues for music and sound system products;
- Supporting the company in a complete understanding of our client issues regarding billing and technical services; command thorough knowledge of all company products and services and departmental procedures; understand all procedures within all related areas of the department and company;
- Entering data and providing information with high degree of integrity;
Problem solving to resolve customer incidents and account reconciliation issues – on the first call whenever possible.
All the applications will be introduced in our data base. Only the eligible candidates will be contacted. Thank you for your interest!
Job-uri similare care te-ar putea interesa: |
|
---|---|
Customer Support Internship BUCURESTI, Cluj Napoca, | |
Senior Customer Experience Specialist with French Aplica fara CV | |
Senior Customer Experience Specialist (12M) with French and Spanish Hybrid Aplica fara CV | |
Vezi job-uri similare (228) |
Raporteaza eroarea la