Collections Officer with Portuguese

Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)

― Fluent Portuguese
― Good level of English
― Experience in Customer Service, phone contact with customers, complaints solving and cash collecting will be an asset
― SAP knowledge nice to have
― Proficiency in computer skills
― Stress resistance, conscientiousness, analytical abilities

― Contacting Portuguese speaking customers regarding overdue accounts and determine reasons for non-payment
― Analyzing of overdue receivables
― Initiating strategies for collection processes and procedures
― Delivering a consistent and professional level of service and maintaining good customer relations
― Reporting the results of work in the area of outstanding receivables
― Achieving set revenue targets and call quality objectives
― Advising and influencing customers on the payment options for debt recovery

All the applications will be introduced in our data base. Only the eligible candidates will be contacted. Thank you for your interest!