Customer Support Representative

One Hour Translation provides high-quality professional human translation of over 75 languages and over 2500 language pairs. We are able to provide high-quality translations around the clock, any day, any time thanks to a community of over 15,000 Professional Translators from over 100 different countries.

Short company description

One Hour Translation provides high-quality professional human translation of over 75 languages and over 2500 language pairs. We are able to provide high-quality translations around the clock, any day, any time thanks to a community of over 15,000 Professional Translators from over 100 different countries.
Requirements

Required skills
- Perfect control of proper English (reading, writing and speaking) with no spelling or grammar errors - Mandatory requirement!
- Experience living in English speaking country - advantage.
- Basic technological knowledge (Office, Internet etc.) - Mandatory requirement!
- Additional technological knowledge - advantage.
- Control of other languages besides English and Romanian - advantage.
- Localization support or back office experience - advantage.
- Communication, Analytical and Organizational skills - requirement
- Ability to multi-task and manage time effectively - requirement

Above all, we are looking for people who are smart, highly motivated, reliable, trustworthy, service oriented, and are nice to work with.

Position description:
- Provide professional localization site support to customers and translators (mostly via email)
- Provide support to the Sales and Account Managers team during the localization process

Terms
- Work is in shifts in our Bucharest office.
- Shifts run 24x7 including on weekends(flexible),
- This is a full time position, 9 hours a day, 5 days a week.
- Salary and daily meal allowance.
- Teambuilding activities, transportation, high class private medical subscription.
- Other bonuses and benefits.