Technical Support Level 1and 2 (24/7)

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Employer: Evolve today
Domain:
  • IT Hardware
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 11.10.2016
    Remote work: On-site
    Short company description

    At Evolve today we offer complex Human Resources services, from business consulting to headhunting and recruitment. We have extensive experience in finding talented professionals, for a variety of industries, especially in the IT sector.
    We started with a dream: to create a Human Resources company with a strong, unique profile on the market, deeply shaped by our core values: commitment to performance, professionalism, a balanced approach and deep satisfaction for our clients.
    From that moment, we nurtured special relationships and we continuously evolved, being flexible, but staying true to our values. We aim higher and higher and we invite you to EVOLVE with us!

    Requirements

    Hands on design, architecture and implementation experience.
    Working knowledge of the following systems, technologies and concepts preferred:
    VMware. MS technologies including Windows Server, AD, and SQL Server, Powershell
    Linux and Unix system administration is a plus
    Terminal Servers Remote Desktop Services
    SAN Storage Systems including EMC and NetApp
    Switching technologies including ISCSI and Fiber
    Backup and Recovery technologies such as Veeam and disk appliances
    Zerto virtual replication
    Solarwinds/Orion/Nagios to proactively monitor Windows/Linux Systems and the data centers
    Server Hardware and blade system technologies
    Strong planning, project management, documentation and communication skills
    Ability to support and execute projects in a distributed environment
    Certifications preferred but not required: Microsoft, EMC, VMWare, NetApp

    Responsibilities

    Identifies and documents all server and storage hardware and software using a variety of sources.
    Monitors and responds quickly to any performance and/or security issues within the infrastructure.
    Possesses a strong work ethic, integrity, and exceptional attention to detail.
    Owns the learning process eagerly seeking opportunities to develop new skills.
    Demonstrates initiative in completing assignments always focusing on the needs of the customers.
    Is reliable and exhibits a “can do” attitude.
    Responds with a sense of urgency and provides customer friendly technical support and guidance to users.
    Sets up, configures, and supports internal and/or external servers and storage.
    Develops and maintains all system, security, and server configurations.
    Ensure all server/storage services and support meet defined corporate SLA’s.
    Constantly striving for improvements in server performance, uptime and security.
    Follows server processes to support and scale the company’s IT service functions.
    Assist with Business Continuity and Disaster Recovery services and Data Centers related to servers.
    Assist with systems design and engineering in support of new systems, services and scalability.
    Ensures that the values of the organization are reflected in all interactions.
    Team must ensure 24/7 support

    Other info

    Outstanding salary conditions
    Central location – Unirii
    Working in a friendly environment with a flexible program;


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