Customer Service Representative with German (Brasov)

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

We are currently recruiting a Customer Service Representative with German for our client, international producer and supplier of gas springs and other metal components for the automotive industry.

Requirements:
- Bachelor Degree;
- 1-3 years of related customer service/ sales/marketing experience;
- Fluency in German and English;
- Good command of Microsoft Office package.

Responsibilities:
- Coordination of clients’ supply requests and processing client orders;
- Coordinating and commercially solving customer complaints, by telephone or email;
- Coordinating deliveries and tracking goods dispatching and related documents;
- Support for different marketing projects;
- Collaboration with the sales, production and logistics departments in Germany.

Benefits:
- Competitive salary package;
- Transport to/from work;
- Private health insurance;
- Benefits for special occasions;
- SAP training;
- Discount for different sports activities.

Job Code: 300516AR