Channel Account Management Specialist with German Skills (Job number #1490382)

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

•Very strong & active relationship with the channel partner clients.
•Works closely with channel sales.
•Fluency in English and German
•Proactively partners with Back Office.
•Links with Partner Relationship Managers, Subject Matter Experts, AOMs, Team Manager/Supervisor.
•Also links into channel tool experts.
•Will be an experienced Channel CA with strong expertise in channel tools, processes & policies
•Extremely professional – able to build partner & sales relationships at the level of equals (excellent influencing, negotiation, communication, initiative, responsibility & drive) and deliver high standards of partner experience
•Strong analysis & reporting skills together with good business drive
•Focus on quality, attention to detail & compliance
•Knowledge of partner specifics and profile as well as country specifics
•E-2-E process knowledge and interaction with other departments

•Provide report analysis on opportunities including plans for quarter or half year plan (forecasts) and documentation for individual performance review
-create monthly Renewal Status report
-analyze data for potential conversions and renewals based on functional location, top value, start date and grace period (DEMO)
-send out to partners (& sales) a list of potential Conversions and Renewals
-keep partners informed about still not renewed /converted funnel – Monthly dashboard with Renewal and Conversion rates and values;
•Bi-monthly individual review (by phone) including:
-review of pipeline – eligible renewals and conversions and risk status
-follow-up on opportunities (renewals & conversions)
-follow-up on open quotes, gathering info for co-terming – Front Office task
-manage escalations - support and prioritize Partner requests and issues
-collect feedback about cancellation reasons
-discuss registration quality and backlog
-update TS Channel about: partner issues, deals not renewed, co-terming possibilities, upsell possibilities
•Data quality focus