Business Intelligence Developer with English

Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

• Advanced knowledge of Sales Management Processes and SalesForce Platform including design, installation, system modifications, trouble shooting, and day-to-day support.
• Advanced knowledge of enterprise solutions using
o Microsoft SQL 2012+,
o Microsoft Reporting Services,
o Microsoft Analysis Services,
o Tableau,
o SalesForce
o Microsoft SharePoint Enterprise Edition with Excel Services (and/or PerformancePoint)
• Intermediate knowledge of relational databases and dimensional modelling.
• Intermediate knowledge of database development as well as enterprise ETL applications such as Microsoft SSIS.
• Knowledge of ASP.NET, MS Visio, MS Project and related industry standard software tools.
• Expert knowledge of Microsoft SQL including T-SQL programming and scripting.
• Basic knowledge of Software Development Lifecycles e.g. Agile / Scrum.
• Basic Knowledge of change Management & deployment methodologies.
• Basic understanding of external data sources such as D&B, Hoovers, Marketo, et al.
• Advanced skills in personal computer operation; Microsoft Office applications including but not limited to: Word, Excel, PowerPoint and Outlook.
• Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
• Ability to make decisions that have significant impact on the immediate work unit and cross functional departments.
• Ability to organize and prioritize work schedules on a short-term and long-term basis.
• Ability to provide consultation and expert advice to management.
• Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed.
• Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.
• Ability to work with little to no supervision while performing duties.

• Works closely with Xerox LEO management and Xerox end-users to create and evaluate business requirements to support delivery of effective business intelligence and reporting solutions.
• Creates technical designs and functional specifications for back-end and front-end information systems.
• Uses Microsoft BI suite to perform the following:
o develops and tests database scripts, stored procedures, triggers, functions,
o SSIS Packages, and other back-end processes to support system integration and ETL to facilitate the creation and population of the Enterprise Data Warehouse.
• Assists in the design and data modelling efforts of Data Marts and Data Warehouse.
• Uses Microsoft BI suite/SSRS to design and develop web-based reports and/or dashboards.
• Designs, develops and deploys front-end systems to support reporting, data warehouse and integration with enterprise applications.
• Implements user access controls and data security measures where appropriate.
• Creates and maintains documentation of processes, reports, applications, and procedures as per department policy.
• Supports interfaces with users and third party vendors.
• Supports the design, planning, implementation, administration and maintenance of the business intelligence platform.
• Performs other duties and projects as assigned.