Technical Support Engineer

Easyhost is one of the pioneers of the hosting market in Romania, that was launched in 2006 as part of Hostway Corp.

With an international presence, we are one of the biggest players in enterprise hosting products: dedicated servers , cloud hosting, server management, guaranteed by our 5 datacenters in 3 different countries.

With offices in both Romania and the U.K., Easyhost presently aims to be the provider of technology that supports business growth sites in Romania and wants to always be close to our end-users.

Our culture was born from the common passion for technology and our dynamic approach of the projects, being developed by every member of our team following the open-source model.

We are looking for a technical support engineer for our Level 1 Technical Support team.

You are the one who:

Has Knowledge of PHP, MySQL, cPanel/ WHM, Networking, Windows Server
Has worked with: Linux (command line, apache); DNS ; FTP; Email client
Has 3 months+ experience in technical support/troubleshooting;
Are a native-like English speaker that finds shift-working attractive

Sorting and escalating incoming requests as applicable;
Solving the technical problems that are brought to your attention by customers;
Follow up with customers and other stakeholders to ensure complete customer satisfaction.

We offer:

Cool team;
Great autonomy, startup attitude;
Possibility to experiment new technologies and solutions.

Sneak peak here:

https://youtu.be/rwaRFJ9t0lc