Communications & Training Specialist

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

Join us and work for one of the largest PC vendors in the world! Our client is a well-known multinational information technology company which provides products, technologies, software, solutions and services to consumers in all kind of sectors. Everything they do, they do to make technology more practical, usable, and valuable to their customers. Be part of a team who stares down obstacles on a daily basis!

The Communication and Trainings Services Specialist is part of an integrated, global team that provides value-added support and business services to marketing application users and marketing business stakeholders.

Joining our team, you will benefit of strong growth plans, working with a global organization who provides you with the tools and resources you will need to succeed, training, courses for your personal and professional development, fun activities with your team (team buildings).

Requirements:

- Business Analyst (BA) or Bachelor of Science (BS) in Communications, Marketing or Business Administration;

- 5+ years of experience in direct marketing, communications or marketing;

- Minimum of 3 years of project management experience;

- Works independently and self-motivated on complex topics/projects, across business functions and organizations;

- Executes professional project management and communication;

- Strong communication skills (i.e. written, verbal, presentation);

- Mastery in English and local language.

- Advanced writing and editing skills;

- Strong organization and program management skills;

- Ability to link communications plans and activities to business results;

- Proven experience managing, leading, driving and measuring virtual teams toward common goal;

- High levels of tact and diplomacy;

- Agency and budget management.



Critical Competencies to Drive Business Results

- Data analysis: Systematically analyzes business requirements and cost saving potential and reporting thereof to key stakeholders.

- Operations enhancement: Drives and supports enhancements for respective area of control, in alignment with overall project/business requirements and goals.

- Stakeholder negotiation & commitment building: Collaborates effectively with others to ensure shared commitment and mutually beneficial results.

- Problem solving: Approaches problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution.

- Change management: Develops methods for supporting process standardization and adoption with relevant business partners.

Responsibilities:

- Training content creation and design; training coordination and planning; training delivery for Companys’s core marketing applications and processes;

- Content provisioning, content development, copy writing and management;

- Management and distribution of stakeholder and application user communications, including newsletters;

- Online and offline resource management maintenance;

- Active business engagement with defined business partners and timely execution of requested communications and training services;

- Overall consultancy to advocate most effective user-focused training and communications services;

- Continuous analysis of services processes and driving optimization with the aim to optimally exploit cost saving potential;

- Interface between businesses and key project stakeholders, enabling bi-directional information transfer;

- Coordinate and participate in meetings with various interdependent teams/key stakeholders and share/source critical information;

- Participation in and/or organization of worldwide and regional services review meetings.


Job Code: 021015MAL