Project Management Manager

Ipsos Interactive Services is a part of Ipsos group, global market and public opinion research company which delivers information and analysis that makes our complex world easier and faster to navigate, and inspires our clients to make smarter decisions. Since 2000, Ipsos Interactive Services is a fully global company with regional hubs, satellites and local footprint all over in Ipsos group. Recently, the company has over 2,000 passionate online and mobile experts worldwide, from whom 1000+ only in Romania HUB (Bucharest, Brasov & Iasi). Our company's mission is to deliver industry leading research on a wide range of international projects for the Ipsos researchers and Ipsos end clients, everywhere, using the most complete range of techniques possible Online-Mobile and Offline at the highest levels of quality, security, speed and cost efficiency. Joining Ipsos offers you the opportunity to become part of an innovative, international Group that leads its markets. Ipsos has a strong presence in 90 countries, 18.000 employees and more than 5000 clients worldwide. A passionately company with curious experts that not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People. To do this we use the best of science, technology and know-how and apply the principles of security, simplicity, speed & substance to everything we do. So that our clients can act faster, smarter and bolder.

So what’s in it for you, as an IIS employee? Learning Opportunities, Flexible Benefits, Personalized Career Path, Rewarding Program, Fun & Wellness Events, and much more.



We empower you to make a difference. Be sure, go further, act smarter!

A suitable candidate should have:
• 3-5 years’ work experience;
• 2 years’ experience in a management position.
• University degree (Marketing Sociology or related economic studies; Polytechnic; Cybernetics or related Information Sciences)
• Good knowledge of Market Research methodologies - is a plus;
• English language proficiency;
• Good knowledge of Microsoft office;
• Planning and development skills;
• Problem solving, Results orientation, Collaboration, Persuasion;
• Interpersonal skills.

The main responsibilities associated with this position are:
• Manage the relationship with assigned North America clients, during the production process.
• Assign projects to the unit Project managers, monitor team performances and plan resources in advance.
• Act as liaison with other departments to drive continuous improvement.
• Act as a point of escalation during difficult situations with clients.
• Provide support related to online production methodology to best meet client’s needs, during the Production process.
• Monitor client satisfaction on a constant basis.
• Communicate to the team the annual objectives of the department, propose and implement measures to reach these objectives.
• Follow the performance of the team, staff professional development, evaluations/ feedback in order to actively grow skills and experience within the team.
Working hours:16.00-01.00