Employee Onboarding Specialist - US Hours Schedule

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

The On-Boarding Specialist is in charge with making sure all new hires within Dell and Dell’s vendors have a valid profile within our systems and receive access to appropriate applications. The tasks, in more detail, are the following:
- Keep track of new hires within Dell and Dell’s approved vendors
- Do the necessary profile activations – badge number, email account and other system accesses required by each hire
- Offer support and solve tickets involving errors in the systems
- Coordinate with Dell sites and Outsourced partners during and downtime, IT issues or disruption which prevents the frontline and non-frontline team to do their jobs in a frictionless manner
- Provide a 1st level of Technical Troubleshooting (basic) to for all the issues that get reported to the team by taking the Incident management approach

- Strong communication skills
- Advanced level of English
- Flexible and adaptable
- Availability to work on a US-Hours schedule (16:00 - 01:00)
- Ability to understand and work with complex software systems

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.