Customer Service Representative with Hungarian for Prague site

Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

We require:
• Native/fluent Hungarian
• Intermediate English
• Open minded personality with good communication skills
• Willingness to learn

What will be your job:

• Provide high level of service and technical support to our customers with smart phones and other modern telecommunication devices
• Be responsible for diagnostic and prompt solving the problems
• Be customer oriented, adjust your communication accordingly to customer type and level of knowledge
• Maintain the customer loyalty
• Be part of the team, keep positive mindset and open communication

We offer:

• Initial training
• Work for one of the most renowned companies in the world
• Competitive salary
• Re-location package (accommodation in the hotel during training + taxi to the hotel)
• 4 weeks of paid vacation per year
• Career opportunities
• Start in July

Place of work
Futurama Business Park, Sokolovská 668/136d, Praha –Karlín (metro station Invalidovna)
Working hours
40 hours per week, Monday – Friday, 8:00-17:00
Contract
Full-time employment contract for 1 year with possibility to prolong
Benefits
Bonuses, meal tickets, refreshment in the office.
Please apply at: Alexandra.Vorobyova@xerox.com with the title Customer Service Representative with Hungarian for Prague site


Xerox (NYSE: XRX) is a global business services, technology and document management company helping organizations transform the way they manage their business processes and information. Headquartered in Norwalk, Conn., we have more than 140,000 Xerox employees and do business in more than 180 countries. Together, we provide business process services, printing equipment, hardware and software technology for managing information -- from data to documents. In Romania, Xerox operates through 3 sites in Iasi, 2 in Bucharest, 1 in Oradea and 1 in Bacau. Learn more at www.xerox.com.