IT Helpdesk Agent - German

At Bosch Service Solutions we are looking for dedicated and dynamic people who are ready to face daily challenging tasks in an international and innovative environment – people who can identify opportunities and make the most of them. No matter if you start as an intern, a graduate or a professional with years of experience – at Bosch Service Solutions you’ll find the right job with passionate and dedicated colleagues.

Make it hapen. Apply now.

 Excellent knowledge (oral and written) of German language
 Ability of cross-functional thinking
 Customer service and solution-oriented person
 Ability to work under pressure
 High degree of self-motivation
 Outstanding communication skills and teamwork capacity

 1st level IT support for a global team
 Collect, document and handle orders, inquiries, malfunctions and problems
 Handle technical and user-specific questions
 Identify problems, fault analysis and problem solving
 Documentation and presentation of new solutions