Service Delivery Back Office Support with German

Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

• Completed commercial education
• Contact and communication skills
• Excellent PC and MS Office skills as a user
• Advanced level in English and German
• Ownership and entrepreneurial mindset
• Skill in dealing with customers, suppliers and employees
• Goal orientation
• High levels of stress stability and personal integrity
• Willingness to work flexible hours
• Contact and communication skills
• Quick learner
• Ability to work independently
• Willingness to work in teams

• Create daily production statistics
• Posting of goods receipts in the ERP system
• Invoice receipt inspection
• Book of invoices in the SRM system and support the accounting
• Create Statistics and overviews for the Site Manager
• Overseeing the implementation in the layer after layer conductors Plan / absences, etc.
• Control and correction / evaluation Timeboard
• Personnel Administration incl. illness, holidays, etc. TAG Overview in contact with the HR department
• Office supplies procurement
• Implementation of the month-end closing

You can apply online or send your application in English directly to recruitment.ro@xerox.com with the title “Service Delivery Back Office Support with German”.